Skip to main content
be a solution. be quad be a solution. be quad
Search Jobstriangle icon
Search Jobs

Client Services Project Manager

pin iconLocation: Austin, Texas

Apply

Quad is a marketing experience company that helps our clients’ marketing machines run more smoothly and drive better results for their business. Whether they work at a Quad location or are embedded onsite at a client office, Project Managers act as an extension of our clients’ marketing teams, using their keen eye for detail and passion for problem-solving to craft tailored solutions, manage logistics and drive projects that directly impact our client’s success. Join Quad and expand your skills, gain new experiences, and take your career to the next level, all while being a collaborative partner to some of the world’s best brands.

  • Job type: Full Time
  • Level:  Senior
  • Travel:  Minimal

What makes a successful Client Services Project Manager at Quad? Review the top traits we're looking for and see if you're the right fit

  • Adaptable
  • Communicator
  • Collaborative
  • Detail-oriented
  • Problem-solver
  • Team player

Career Path

  • Project Manager
  • Senior Project Manager
  • Supervisor
  • Manager
  • Director
  • Executive Leadership

Benefits

  • Healthy Body

    Our physical wellness approach offers resources and programming to help employees lead a healthy life.

  • Healthy Mind

    Our Emotional Support Connection service helps employees manage life’s tough challenges.

  • Healthy Finances

    Our financial services and resources empower all employees to achieve financial success.

  • Healthy Connections

    We offer many opportunities for employees to foster social and community connections.

Job Category Project/Program Management Business Unit (brand) Quad Date posted 04/04/2025 Job ID 31842

We are looking for a Packaging Project Manager with at least two years of experience to join our project management team. As a team member, our packaging project managers are the hub across all packaging development from kick-off through final artwork development. This person would work directly with the client to help plan, prepare for project kickoffs, and successfully manage individual Client relationships and projects on behalf of the Client and Quad. 

Our Project Managers are creative problem solvers who can anticipate project needs, think on their toes and build upon strong client relationships. You will need to be able to deliver a wide variety of projects on time and on budget, even when changes are being made faster than you can hit "save" on your computer. The Project Manager will be in continual communication with internal and client team members through email, phone, video, and in-person conversations to understand all details of their projects.

Responsibilities: 

  • Work on site, in the office directly with the client as an extension of their team.
  • Prepare project documentation in preparation for kickoff meetings by pulling product information and communicating across team members. 
  • Prepare creative design decks under direction from the client.
  • Act as the coordinator and a communication hub on a multitude of fast-paced projects ranging from packaging design, photography, and production acting as the liaison between the clients and our internal teams.
  • Develop and/or assist team members on project timelines and task lists.
  • Collect proper and complete input documentation inclusive of current art, client direction, die lines, printer specs, pack-related, and pre-production content from suppliers and internal tools.
  • Schedule and attend all internal meetings: kick-off, present maintained status, internal creative reviews, pre-production, take clear and accurate notes and provide as follow up materials to all stakeholders.
  • Ability to understand and identify opportunities for continued growth.
  • Understand and manage the execution of tasks to achieve Client’s marketing goals.
  • Work effectively to manage work across internal business units.
  • Build and maintain client relationships with low-and-mid level management.
  • Possess in-depth understanding of Client’s business objectives.
  • Suggest opportunities to the Account Manager/Leader to educate the client on Quad's services - directly or through the Client Services team. 
  • Keep management informed regularly of events/issues that could impact client relationship.
  • Act as a true partner to our internal teams to ensure they’re on task and informed, and that all resources are in alignment.
  • Communicate with vendors, client, and internal stakeholders on applicable concerns, inquiries, and required updates in a positive and productive manner. 
  • Be a self-motivated, problem solver. Research first, provide details discovered to date, and then ask for direction to complete from internal leadership to solve.

Qualifications:
Appropriate education and/or experience may be substituted on an equivalent basis.

  • Bachelor’s degree in advertising, communication, marketing or related field required.
  • You have been working in a professional capacity for four to seven years.
  • You’re fast. You’re organized. You’re cool under pressure. Your attention to detail is spot-on.
  • You’re naturally collaborative and supportive.
  • Your negotiating, creative problem-solving, relationship-building and strategic-thinking skills are stellar.
  • You maintain a sense of humor even when the project goes awry.
  • You’re constantly thinking of “what if?” scenarios, and providing top-notch solutions.
  • You embrace a well-oiled process, but know creative solutions require flexibility.
  • You just get advertising and marketing strategy, creative, photography/videography, and print production.
  • 2-4 years of integrated project management experience in an agency setting, preferred.
  • Retail project management experience is preferred, and experience in packaging is a plus. 
  • Basic knowledge of Adobe Creative Suite, Microsoft 365 tools, and project management methodologies. Workfront experience a definite plus.
  • Strong interpersonal skills and ability to work in a fast-paced, collaborative environment.

#LI-AW1

Apply

Life at Quad

  • worker smiling

    Quad

    Larry Martin leads as director of Quad’s plant in The Rock

  • children taking class

    Quad

    Young Scholars, Future Employees: Quad Holds Class in Careers

  • workers posing

    Quad

    Innovation at Work: Quad Structural Design Team Develops Sustainable Alternative to LAMà In-Store Displays

Featured Jobsarrow icon
Recently Viewed Jobsarrow icon

You have not viewed any jobs.

Saved Jobsarrow icon

You have not saved any jobs.

Join Our Talent Community

Sign up to stay connected, learn more about Quad, and be the first to know about new opportunities and events that might interest you. All sent right to your inbox.

Already a Member

Interested InPlease select a category or location option. Click “Add” to create your job alert.