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Project Manager

pin iconLocation: Bentonville, Arkansas

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Quad is a marketing experience company that helps our clients’ marketing machines run more smoothly and drive better results for their business. Whether they work at a Quad location or are embedded onsite at a client office, Project Managers act as an extension of our clients’ marketing teams, using their keen eye for detail and passion for problem-solving to craft tailored solutions, manage logistics and drive projects that directly impact our client’s success. Join Quad and expand your skills, gain new experiences, and take your career to the next level, all while being a collaborative partner to some of the world’s best brands.

  • Job type: Full Time
  • Level:  Senior
  • Travel:  Minimal

What makes a successful Project Manager at Quad? Review the top traits we're looking for and see if you're the right fit

  • Adaptable
  • Communicator
  • Collaborative
  • Detail-oriented
  • Problem-solver
  • Team player

Career Path

  • Project Manager
  • Senior Project Manager
  • Supervisor
  • Manager
  • Director
  • Executive Leadership

Benefits

  • Healthy Body

    Our physical wellness approach offers resources and programming to help employees lead a healthy life.

  • Healthy Mind

    Our Emotional Support Connection service helps employees manage life’s tough challenges.

  • Healthy Finances

    Our financial services and resources empower all employees to achieve financial success.

  • Healthy Connections

    We offer many opportunities for employees to foster social and community connections.

Job Category Project/Program Management Business Unit (brand) Quad Date posted 08/21/2024 Job ID 31027
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The primary role of the Project Manager is to successfully manage individual Client relationships and projects on behalf of the Client and Quad. 

This role is on-site in Bentonville, AR.

Responsibilities:

  • Act as the primary day-to-day contact with Clients
  • Possess in-depth understanding of Client’s business objectives 
  • Develop and manage project timelines and task lists
  • Ability to understand and identify opportunities for continued growth
  • Understand and manage the execution of tasks to achieve Client’s marketing goals 
  • Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values
  • Manage complex projects simultaneously
  • Meet tight deadlines within established budgets 
  • Identify process challenges and work with internal leadership to solve 
  • Attend regular planning meetings and provide detailed written confirmation/report 
  • Work effectively to manage work across internal business units
  • Build and maintain client relationships with low-and-mid level management. 
  • Suggest opportunities to the Account Manager to educate the client on Quad's services - directly or through the Client Services team. 
  • Ensure the client is satisfied with performance of our Client Services Team and level of service. 
  • Keep management informed regularly of events/issues that could impact client relationship.
  • Ensure the team adheres to established processes and procedures to ensure timely and accurate delivery of Client’s services. Escalate to management if necessary.
  • Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad.
  • Other duties as assigned by leadership

Qualifications:

  • Bachelor’s degree in Advertising, Communication, Marketing, or a related field is required. Appropriate education and/or experience may be substituted on an equivalent basis.
  • Minimum 3-5 years of project management experience including: retail marketing, corporate marketing department, and advertising agency.
  • Strong background in project management concepts, methodologies, and tools
  • Strong organizational skills with attention to detail
  • Ability to inform staff on project objectives.
  • Understanding of marketing strategy, creative, photography/videography, print production, media, and digital. 
  • Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implement.
  • Ability to respond quickly and effectively to clients' needs and issues.
  • Ability to understand and communicate issues verbally and in writing to clients, associates, and management. 
  • Ability to relate to and develop relationships with Client’s low-and-mid level management.
  • Ability to understand and manage the execution of tasks to achieve the Client’s marketing goals.
  • Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.
  • Experience with MS Word, MS Excel, MS PowerPoint, and Outlook.
  • Basic understanding of remote conductivity to communicate with Quad headquarters. 
  • Strong written and verbal communication and interpersonal skills.

#LI-RH1


We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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