Manager, Marketplaces
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The Manager, Marketplaces will be responsible for managing a multi-person team owning the execution of marketplaces strategy across a dedicated percentage of the overall marketplaces client portfolio. This responsibility can include either one or two large accounts composed of multiple business and stakeholders and/or numerous smaller accounts covering a diverse set of clients and goals. As part of this role, the AM will represent the final owner for all channel strategy and client performance within their respective portfolios.
The ideal candidate will have a demonstrated track record of tactical channel experience, possess a strong understanding of channel strategy and goals, as well as have superior skills managing client risk and human resources. They will be held fully accountable working through their teams to effectively drive paid search strategy through the account management teams, manage any client/team risk, and hit all respective client goals across their portfolios.
Responsibilities
- Working through their teams to set client strategy while empowering direct reports to deliver on client business goals and fulfill SOW requirements
- Employing a mix of channel innovation, process improvement, and/or tactical management in order to mitigate any internal/external risks to their respective teams
- Understanding their respective portfolios and client SOWs/stakeholders to push strategic account growth initiatives
- Working with senior channel managers or media directors to nurture potential clients through the sales process including RFP prep and pitch-work
- Developing direct reports and their larger teams through the application of traditional and skip-level management in addition to Rise tools such as weekly performance reviews
Required Skills
- Bachelor degree
- 3-5 years of AMS specific experience, additional experience with Amazon DSP or other retailers (PromoteIQ, Criteo, Wayfair, etc) a plus
- Advanced level understanding of marketplace tactics including sponsored products, sponsored brands, sponsored display, and DSP ad formats
- Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies
- Demonstrated experience managing marketplaces strategy for a large dedicated client and/or 5+ partially dedicated accounts w/ minimums of $1mm in spend per year, while being held to a strict client goals
- Demonstrated experience developing and managing up to a 4 person team
- Experience building pitch decks and pitching potential new business or upsell opportunities
- Significant experience with Excel, SQL experience a plus
- Excellent presentation and written/verbal communication skills
- AMS Certified preferred
- Familiar with Skai, Pacvue, Vendor & Seller Central, and other relevant marketplaces tech
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Quad
Benefits for all areas of life
Quad recognizes that wellness is more than physical health. That’s why we offer comprehensive benefits that empower employees to build healthy, balanced lives at work and at home. From physical and mental health, to financial, family, and community wellness, we provide benefits and programs that help support employees’ overall well-being.
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