Be a solution finder, Be Quad

QuadMed is seeking an onsite full-time Wellness Coach to join our client-based Health Center in Hampton, VA partnered with Hampton City Schools!  

GENERAL PURPOSE OF JOB

Under the direction of the HCM, the Wellness Coach will coordinate and deliver health promotion activities. This position will provide outstanding service to program participants to maximize participation, while facilitating behavior change, maximizing engagement and outcomes, and customer satisfaction. 

KEY RESPONSIBILITIES

• Provide appropriate health outreach and wellness coaching via face to face, telephone, or telehealth technology to reduce or eliminate high-risk behaviors; encourages active adoption of habits that are conducive to a higher quality of life.  
• Utilizes coaching methodologies and communication skills to solicit change and/or increase a patient’s desire to change behavior and adopt a healthier lifestyle; documents client activities and coaching session notes in established clinical format using EMR technology.  
• May develop and implement assessment plans to determine the population’s health and lifestyle needs; assemble data to assist with designing an Annual Wellness Work Plan. 
• Deliver total population health risk management programs/services, while using corporate culture change strategies defined through employer Health Promotion standards/best practice. May assist with developing these programs. 
• Provide services and programs specific to QuadMed’s strategic goals, employee health risks and interests, and collaborate with internal and external resources to provide a comprehensive plan of care with appropriately defined interventions. 
• Serve as the key resource for engaging employee awareness and participation in Wellness and Health Improvement programs. 
• Proactively contribute to and/or lead wellness committee meetings while acquiring program buy-in and support through all levels of the organization. 
• Coordinates and delivers fitness and wellness programs and services, including but not limited to health awareness, educational campaigns, behavior change programs, group fitness classes (combination of cardio, weight training, mind/body), and physical fitness services (personal training, program design, fitness assessments and orientations). 

JOB REQUIREMENTS

Education: 

• Bachelor's Degree from an accredited college or university in health education, health promotion, nursing, nutrition, exercise science or another related field 

Experience: 

• Minimum one (1) year of experience in the wellness industry, to include experience in the delivery and coordination of corporate based health promotions programs, one-on-one health coaching and/or personal training 

Certificates, Licenses, Registrations:  

• Current CPR (BLS) certification or must be obtained within 60 days of hire 
• CHES (Certified Health Education Specialist) certification preferred.   
• Health coaching certification from National Board for Health and Wellness Coaching (NBHWC) Approved Program required or must obtain within one year of hire date.  
• Fitness and physical activity focused positions require discipline specific certification, as applicable.  Examples may include  
  • Personal Trainer certification or must be willing to acquire within 3-6 months of employment.  
  • Group Fitness certification or must be willing to acquire within 6 months of employment. 

Knowledge, Skills & Abilities:  

• Skills in program development, implementation, marketing, and promotion.  
• Strong interpersonal communication and customer service skills with the ability to motivate others.  
• Ability to make recommendations to effectively solve problems, using judgment consistent with standards, practices, policies, and procedures.   
• The ability to work both independently and as a part of a team with enthusiasm, initiative, and creativity. 
• Ability to apply critical thinking skills and keen attention to detail 
• Some travel may be required 
• Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion 
• Must have strong computer skills including a proficiency in an EMR and Microsoft Office (MS Word, Outlook, Excel and PowerPoint). 
• General health risk knowledge including cholesterol, blood pressure, BMI and blood sugar 
• Bilingual a plus