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GENERAL PURPOSE OF JOB

The Outreach Coordinator provides assistance to QuadMed’s Chronic Condition Management and Wellness programs by facilitating outreach and engagement efforts.

This is a Full-Time position with a M - F 40 hours per week schedule. 

KEY RESPONSIBILITIES

• Program resource for patients and internal partners, which includes scheduling appointments and referring patients to appropriate resources
• Handles enrollment and tracking of participation as programs and services expand through new QuadMed locations  
• Looks for proactive outreach opportunities to increase patient enrollment and engagement in QuadMed programs
• Coordinates mailings and other targeted outreach efforts
• Keeps inventory of educational materials at QuadMed locations across the country
• Handles procurement of supplies
• Administrative duties including faxing, scanning, data entry, etc.
• Other duties as assigned.  

JOB REQUIREMENTS

Education: 

• High school diploma or equivalent required
• Bachelor’s degree from an accredited college/university in Human Services or Communications related field of study preferred or equivalent work experience

Experience:  

• Two (2) years of experience in health care environment preferred
• Making outreach calls and promoting wellness programs a plus

Certificates, Licenses, Registrations:  

• Current CPR (BLS) certification or must be obtained within 60 days of hire

Knowledge, Skills & Abilities:  

• Communicate effectively, both orally and in writing
• Strong computer skills including a proficiency in Microsoft Office (MS Word, Outlook, Excel and PowerPoint).
• Proven organizational and project management ability required
• Multi-task while maintaining a high level of attention to detail required
• Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion