Senior Product Specialist
Apply Location United States Job Category Information Technology Business Unit (brand) Quad Date posted 10/14/2024 Job ID 31255GENERAL PURPOSE OF JOB
Our Client Technology team is looking for a Senior Product Specialist to help oversee multiple software platforms. This person will be responsible for implementation and support of the platforms as well as guide their development. This position will report to a Product Manager and serve as a resource for other product specialists. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly. Some travel will be required.
KEY RESPONSIBILITIES
Responsibilities will include:
- Coordinating with Client Technology team’s solutions architects on the direction and strategy for software platforms
- Collecting and analyzing feedback from customers and other team members to shape roadmap and features
- Defining requirements and setting priorities for development teams, including participation in Agile ceremonies
- Working with developers to ensure that deadlines are met and quality is excellent
- Assisting with the discovery process at Quad customers
- Researching various topics as necessary for the benefit of the team
- Providing documentation for software platforms
- Implementing software platforms with customers
- Supporting platforms after implementation
- Coordinating with other Quad teams who serve the same customers
- Helping the product manager implement the team’s goals
- Assisting other product specialists as appropriate
JOB REQUIREMENTS
Education:
- Bachelor’s degree or equivalent experience
Experience:
- Minimum of 5 years of experience in management, operational leadership, product management or project management
Requirements:
- Strong project management skills and business acumen.
- Strong oral, written, and presentation skills
- Background in software development preferred
- Experience in Agile methodologies and frameworks preferred
- Proficiency with Microsoft Excel, Microsoft SQL and Adobe Creative Suite preferred
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Quad
Benefits for all areas of life
Quad recognizes that wellness is more than physical health. That’s why we offer comprehensive benefits that empower employees to build healthy, balanced lives at work and at home. From physical and mental health, to financial, family, and community wellness, we provide benefits and programs that help support employees’ overall well-being.
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