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GENERAL PURPOSE

Quad Med is seeking a Pharmacy Technician I to support our Health & Wellness Center serving Quad employees and their families.

Schedule: 4 days per week, 10-hour shifts. 

 Mondays at Sussex, WI clinic, every Tuesday OFF and Wed-Fri at West Allis clinic from 7am-5pm

KEY RESPONSIBILITIES

• Mentors' technical skill set of Pharmacy Tech Trainee and Pharm Tech I  
• Assists in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the pharmacy system for processing  
• Assists Pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription  
• Provides excellent customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting, and answering the phone in a courteous manner
• Assists Pharmacist in the preparation, reconciliation and billing of third-party insurance claims and in the re-billing of rejected third party claims  
• Assists in checking and removing out-of-date product as instructed by the pharmacist
• Orders, receives, rotates and stores product to assure quality controls
• Reconciles daily merchandise orders  
• Maintain confidentiality in compliance of federal HIPAA regulations  
• Organizes and files records  
• Maintains all product labels, signs and prices aligned with product
• Keeps work area clean, orderly and free from safety hazards; report hazards to the pharmacist or manager
• Operates the cashier terminal and the credit card machine when checking our customers; collect proper payment for merchandise  
• Repacks and consolidates supply overstock (e.g., vials, caps, bottles, etc.)  

JOB REQUIREMENTS

Education:  

• Graduate from an accredited Pharmacy Technician program required

Experience:  

• Minimum two (2) years' experience in retail or hospital pharmacy setting preferred  

Certificates, Licenses, Registrations:  

• Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board required
• Current CPR (BLS) certification or must be obtained within 60 days of hire

Knowledge, Skills & Abilities:  

• Ability to work standing for most of your shift  
• Intermediate computer skills including Microsoft office applications and electronic mail. Experience with electronic medical records and/or pharmacy systems
• Knowledge of pharmacy standards, policies, and procedures, and of third-party insurance  
• Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion  
• Advanced customer service, communication, organization, problem resolution and process development skills
• Bilingual a plus
• Ability to work independently, be well-organized, work well under pressure, exercise sound judgment, and be flexible and cooperative  
• Advanced understanding of infrastructure  
• Mentoring and knowledge transfer