Executive Project Manager

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

We’re looking for an Executive Project Manager to be the primary interface between Quad and our client ensuring that we are delivering to the client’s objectives on a company and project basis. The ideal candidate is extremely detail-oriented with a focus on the big-picture mindset. You’ll push for continual process improvement and workflow efficiency.

This role will manage all major marketing programs from beginning to end, so a deep understanding of marketing and all of its channels, especially digital, is essential to being successful. Team members are expected to build timelines collaboratively and keep cross-functional teams accountable to their committed dates while they lead the teams through each step of the marketing process.

Come join a fun and collaborative team! You’ll jump right in—managing multiple complex projects from beginning to completion and with exceptional results.

This role is on-site in an office in Bentonville, AR.

Primary Responsibilities

• Develop and maintain positive and productive long-term relationships with key client contacts.
• Drive client satisfaction by ensuring you meet or exceed the client’s specifications.
• Develop timelines for multichannel projects, including timing for each step of the development process, from strategy to production.
• Collaborate with client team members to acquire all project information required to perform work.
• Actively lead Executive and Officer level meetings with the client’s leadership team and drive clarity via verbal and written confirmation of outcomes.
• Facilitate daily/weekly status meetings to refine workflow processes to meet the need for speed and quality.
• Demonstrate stewardship and thought leadership of the client’s brand and project expectations to ensure deliverables and objectives are met with precision and timeliness.
• Create job schedules, progress analysis, status updates, and reporting to ensure all parties are aware of all feedback, action items, and next steps.
• Manage projects through all lifecycle stages, with accountability for project deliverables and execution.
• Achieve and maintain a spirit of teamwork and cooperation within the on-site team, external teams, and agency partners.
• Evaluate and monitor the quality and performance of all projects under the scope of responsibility.
• Ensure the scope-of-work is clearly defined to forecast proper timelines, answer questions, and define missing information.
• Work cross-functionally to negotiate, creatively problem-solve, build relationships, and think strategically.
• Mentor/Train team in their client knowledge, skillset, and utilization of project management tools and processes.
• Proficient written and oral communicator with the ability to articulate project reports to all stakeholders easily, clearly, and effectively.

Qualifications

• Bachelor’s degree in advertising, communication, marketing, or a related field is required.  Appropriate education and/or experience may be substituted on an equivalent basis.
• Minimum 4-6 years of integrated project management experience in an agency or retail setting
• Experience with Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
• Exceptional written and verbal communication skills.
• Ability to respond quickly and effectively to the client’s needs and issues.
• Thorough knowledge and understanding of all multichannel functionalities (project scope, technologies, team responsibilities, QA/QC processes)
• Proven record of accomplishment leading projects and team goals by taking ownership and driving results.
• Ability to effectively aid team in problem-solving and issue resolution.

Preferred Skills

• Knowledge of Adobe Creative Suite and project management methodologies.
• Strong background in retail business and the retail space.
• Ability to learn client-specific project management programs and processes, prior experience with Workfront or similar project management tools preferred.
• Demonstrate strong interpersonal and management skills. 
• Negotiate, creatively problem-solve, build relationships, and think strategically.
• Experience in B2C marketing is a plus.

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