Be a solution finder, Be Quad

Agile team member working alongside business stakeholders to improve their processes and systems.  Conducts research and analysis to design solutions that meet the needs of internal customers and end users.  Helps to ensure the quality and adoption of implemented solutions and the realization of business value.

Key Responsibilities

• Knowledge and understanding of lean and agile principles
• Self-directed team member, highly collaborative with team, software developers, product owners and solutions architects and some business partners
• Ability to influence others through effective change management (i.e. creating efficiencies and best practices)
• Understanding of business needs through lens of the customer/user
• In accordance with team and department standards, active in learning and utilizing industry best practices and leverages feedback from peers
• Able to apply knowledge and understanding of basic technical solutioning to assist team in planning and developing solutions 
• Ability to demonstrating internal software to technical staff or end users/clients
• Focused on user needs assessment, root cause analysis, requirement gathering, process mapping, gap analysis, and current/future state representation
• Analyzes processes and production methods to ensure efficiency and project completion
• Provides expert advice on specific processes, records formal processes for analysis, enhances company internal processes for future projects 
• Identifies inefficiencies and errors and provides solutions
• Conducts root cause analysis, process mapping, gap analysis and current/future state representation

Job Requirements

Education: Bachelor degree preferred

Experience: 2+ years of Business Analyst or comparable experience is preferred

Knowledge, Skills & Abilities:

• Experience in agile and scrum environment
• Effective listening and communication skills
• Ability to quickly learn/master software systems
• Exceptional communication, documentation, and writing skills
• Ability to build and grow rapport with business partners, colleagues, and subject matter experts
• Timely delivery of assigned tasks 
• Organized, accurate, and detail oriented
• Proactive in learning team and department standards
• Open to giving and receiving peer/team feedback 
• Highly proficient with Microsoft Office with emphasis on Excel
• Proficient with Visio/Draw IO preferred
• Experience in Cloud Service Providers (Azure, AWS) preferred
• Critical thinking