Our Client Technology team is looking for a Product Specialist to help oversee multiple software platforms. This person will be responsible for implementation and support of the platforms as well as guide their development. This position will report to a Product Manager. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly. Some travel will be required.

Responsibilities:

• Implementing software platforms with customers
• Supporting platforms after implementation 
• Collecting and analyzing feedback from customers and other team members to shape roadmap and features
• Writing features and user stories (within Agile framework)
• Working with developers to ensure that deadlines are met, and quality is excellent
• Assisting with the discovery process at Quad customers
• Providing documentation for software platforms
• Coordinating with other Quad teams who serve the same customers

Qualifications: 

• Bachelor’s degree or equivalent experience
• Minimum of 2 years of experience in management, operational leadership, product management or project management
• Ability to work independently with minimal direction 
• Strong project management skills and business acumen.
• Strong oral, written, and presentation skills
• Background in software development preferred
• Experience with data mapping and diagramming preferred
• Experience in Agile methodologies and frameworks preferred
• Proficiency with Microsoft Excel, Microsoft SQL and Adobe Creative Suite preferred

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